Dispatch

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You can check the status and Track & Trace code of your package in your account.

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Delivery time

If you complete and pay for your order before 8 p.m. and all of the products are in stock, we will ship your order the same day.

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We aim to dispatch all orders within 24 hours (Monday to Friday). On average, the delivery time is 3 working days.

Note that we only ship your package if all of the products you ordered are in stock. If you want a partial delivery, please contact our customer service team. Once we have given the package to the transporter, you will receive an email with a Track & Trace code so that you can track the shipment.

Delivery costs

The shipping cost depends on the value of your order.

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Delivery costs excl. VAT:

- Standard delivery for orders under €100 (excl. VAT): €7.50
- Standard delivery for orders over €100 (excl. VAT): Free delivery

Delivery costs incl. VAT:

- Standard delivery for orders under €123 (incl. VAT): €9.23
- Standard delivery for orders over €123 (incl. VAT): Free delivery

If you have any questions, feel free to get in touch with our customer service team.